At Saint Valley Studio (“we,” “our,” “us”), we are committed to protecting your privacy as a visitor to our website (www.saintvalleystudio.com) and a customer of our services. We collect and use information to enhance the services we provide, while respecting the confidentiality and security of your personal data. We adhere to applicable privacy laws and principles.

You may update your details at any time by contacting us in writing via email. All customer information we receive is protected by secure server technology, which encrypts your data before transmission. We do not store credit card details.

1. Storage and Security of Your Information

We collect and store information you provide to us through our website or other means, including:
- Name, phone number, email address, and mailing address
- Order details to process transactions and provide services
- Additional information provided through feedback, surveys, or communication with our team

We may use this information to send direct marketing materials, updates, or newsletters—but only if you have subscribed. You may opt out at any time by unsubscribing or contacting us. Your personal information is not used for any other purpose and is only shared with third-party suppliers when necessary for fulfilling orders, legal compliance, or protecting our intellectual property and legal rights.

We are committed to keeping your personal data secure and do not knowingly share it with unauthorized third parties. If we share information with service providers, they are required to comply with our privacy standards. Some of these providers may be located overseas and may not be subject to the same privacy laws. Please contact us if you require more details.

Any non-personal information, communications, or materials sent to us may be kept and used freely for business purposes, including improving our services and marketing.

2. Cookies and Tracking

Our website uses cookies—small files stored in your browser—to improve your browsing experience. Cookies help us:
- Analyze website traffic
- Customize content to your preferences
- Serve relevant ads through third-party services (e.g., Google Ads)

Cookies do not collect personal information such as your name, email, or phone number. You can manage or disable cookies through your browser settings, but doing so may impact your website experience.

3. Disclosure of Personal Information
We may disclose your personal information:
- To comply with legal obligations (e.g., court orders, regulatory requirements)
- To protect the rights, property, or safety of Saint Valley Studio, our customers, or third parties
- In the event of a business transfer (e.g., sale or merger), where customer information may be transferred under confidentiality agreements

We will only disclose personal information when required by law or under the above circumstances.

4. Third-Party Involvement

Saint Valley Studio does not sell or trade personal information. However, we may share necessary details with third-party providers involved in delivering products or services you have purchased. We may also use general (non-identifiable) customer data for marketing analysis and service improvement.

5. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes take effect immediately upon posting on our website. We encourage you to review our policy regularly. If you have any questions or concerns, please contact us at:

Email: info@st-valley.com.au
Mobile: +61 466 650 543

By using our website and services, you agree to this Privacy Policy.